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InCrowd & The RFL celebrate a momentous first year for Our League

  • 84,000 members, 32 live match streams and over 13,000 prizes won to date.
  • Successful integration of ticketing, rewards, live streaming, predictor games and polls.
  • Live broadcast integration with Sky Sports for Man Of The Match voting.
  • Community‐​wide match centre and player stats dashboards.
  • Big prize winners of signed merchandise, finals tickets and trips to Australia.

Just over a year ago, The Rugby Football League (RFL) launched their membership platform Our League in partnership with InCrowd. The RFL had approached InCrowd to realise their ambitions to build a world leading membership platform for spectators, viewers and participants of rugby league.

Plans for a membership website and mobile app included exclusive content, member benefits, participation features, a ticketing integration, gamification and polls to help improve the fan experience and drive return on investment for The RFL. All parties were full of expectation, but no one could have imagined the success delivered by Our League. In a single year, some of Our League’s achievements include:

  • 32 live match streams.
  • An all‐​inclusive live match centre covering Betfred Super League to community leagues as well as a community player dashboard, sponsored by Dacia, showing statistics for the majority of rugby league players.
  • The introduction of a seamlessly linked ticketing and rewards scheme, along with in‐​stadia discounts.
  • Live broadcast integration with Sky Sports for Man of the Match voting via Our League platforms.
  • The launch of a round‐​by‐​round predictor game with a £20,000 grand prize.
  • Simultaneous launches of video polls that include the “Try or No Try” poll sponsored by Patient Claim Line and the “Flair Play of The Month”.

The success of these fan experience initiatives by InCrowd and The RFL has been driven by the eager participation of an enviably diverse rugby league fan base, devoted to a sport that delivers competitiveness, entertainment, passion and pride with down to earth, approachable players and coaching staff. In its first year, the Our League membership platform has welcomed 84,000 members, 65,000 of which have downloaded the Our League app which has achieved an 80% active app user rate. The regular Man of The Match vote and other polls boast over 300,000 engagements throughout the Betfred Super League season, with the Betfred Man of the Match polls over a 10 minute period averaging 3,500 votes, and other polls returning an average of 2,200 votes.

Active participation is also driven by the exceptional prizes on offer to Our League members playing the round‐​by‐​round predictor. Just this year, we have seen over 13,000 fans win prizes including signed England shirts and rugby balls, hospitality tickets to the 2018 Ladbrokes Challenge Cup Final and Betfred Super League Grand Final and tickets to see the England vs New Zealand internationals. Four predictor players came within four correct predictions of the £20,000 grand prize. Other Our League big prize winners included:

  • 10 winners of “super fan passes” — two tickets to all major rugby league events throughout the season.
  • Two Betfred Super League 2019 season ticket winners for the club of their choice.
  • The 50,000th Our League member and lifelong St Helens fan Derek Hewitt won two VIP tickets to the 2018 Ladbrokes Challenge Cup Final at Wembley Stadium.
  • Predictor player Neil Cunliffe won an all‐​inclusive trip to Brisbane, Australia for two to watch England play in the 2017 Rugby League World Cup Final.

The success of Our League has more than surpassed our expectations. Our active membership numbers are constantly increasing and we are smashing record after record in terms of users and participation. The team at InCrowd have really taken the time to understand our sport and our fans and continue to provide an exceptional service. We are excited about what we will achieve together in the 2019 season, delivering an even better experience for our unique and passionate fans”, Nichola Spencer, Membership Manager at the RFL

Darren Parsons, Marketing Account Manager at InCrowd stated that “it has been a pleasure working with The RFL in this inaugural Our League season, building the foundations of their membership platform for fans to enjoy for years to come. We have immense pride in what we have achieved with The RFL in just one year and we are looking forward to continuing this successful partnership in 2019.”

£20,000 jackpot prize within reach for one OurLeague Predictor player

The UK rugby league season is reaching fever pitch for fans with the Betfred Super League semi‐​finals, Grand Final, Million Pound Game, League 1 semi‐​finals/​finals, the Steve Prescott Man of Steel awards all fast approaching as well as a three‐​match Autumn International series against New Zealand and a pre‐​series game against France.

One fan who will be paying even more attention to the Betfred Super League semi‐​finals than usual is Wigan Warriors fan Ian Darbyshire. Ian has been an OurLeague member since its launch in October 2017 and a regular player of the OurLeague predictor. His recent streak of 22 correct predictions, dating back to 17th August, makes him the best performing predictor player of the season. In fact, Ian is one of only five out of 30,000 players to reach a streak of 20 or above.

Ian’s impressive feat has already won him the September leaderboard prize of 4 hospitality tickets to the Betfred Super League Grand Final, in which he could see his side, Wigan Warriors, compete for the trophy if they make it past the semi‐​finals on Friday 5th October.

There is however a more significant personal prize within Ian’s reach; his active streak of 22 leaves him just 3 correct predictions away from winning OurLeague’s £20,000 Predictor jackpot prize. In order to win, Ian must correctly predict the outcome of St. Helens vs Warrington Wolves, Wigan Warriors vs Castleford Tigers, along with the first try scorer of the latter game. Keep a close eye on InCrowd’s Twitter and Instagram accounts as well as industry press for the outcome.

The InCrowd team would like to wish Ian luck, and in keeping with the Super League message for the Grand Final, encourage him to ‘Dare to Dream’.

OurLeague is the Rugby Football League’s membership platform powered by FanScore and developed in partnership with InCrowd. The platform provides exclusive content, live streaming, a host of member benefits and engaging interactive touch points for rugby league fans including polls, live Man of the Match voting and the season long predictor competition. To find out more, contact enquiries@incrowdsports.com

Nichola Spencer, Membership Manager at the Rugby Football League said, “Since its launch at the end of 2017, membership of OurLeague has increased massively and now has nearly 70,000 registrations. The OurLeague Predictor is a fantastic way for fans to engage with each game and win incredible prizes. We’d like to wish Ian the best of luck in his predictions tonight and tomorrow.”

InCrowd and the RFL take fan engagement to the next level with interactive video polls

InCrowd’s introduction of video polls, powered by FanScore, has driven engagement levels up for the Rugby Football League’s successful membership platform, OurLeague, enabling the RFL to further develop direct relationships and continue to create unique experiences, for every fan.

Polls have been a popular part of the OurLeague platform since March 2018, with the effective and widely participated Man Of The Match vote now broadcast, updated and announced live for various fixtures throughout the season. This new introduction of video polls takes the fan experience to the next level, giving fans the power to make personal choices based on real life game situations and referee decisions. A strategic system of app notifications, social updates and email communications ensure no fan misses the opportunity to cast their vote and have their say.

Perhaps most importantly, fans participating in the video polls are encouraged to do so behind an official FanScoreID from InCrowd, as opposed to a social login to verify and log their selections. Social may drive higher numbers but these are all anonymous to the rights holder. With this FanScore authentication, the RFL are able to learn more about their fans and can therefore serve them with relevant, personal content and activations based on past engagements.

The live Man of The Match poll has generated incredible engagement numbers and we’re really pleased to be able to add yet another dimension to the fan experience for OurLeague members, whilst continuing to learn more about rugby league fans. The development of the video polls is an exciting prospect for us; we’re looking forward to working on new ideas with the InCrowd team.” – Nichola Spencer, Membership Manager, Rugby Football League.

The Try or No Try video poll went live in August, with Lewis Tierney’s 2016 try against Warrington during the Super 8s as the first video poll to take place. The poll received 1,438 votes over six days with a split decision of 51% Try to 49% No Try, giving a perfect edge‐​of‐​your‐​seat start to the video poll’s integration. The poll itself is a collaboration between the RFL and Patient Claim Line, who already sponsor the big screen video decisions in live Sky Sports games. The poll also ties in brilliantly with their tagline “know for sure” and their key message of “checking all the evidence before making a crucial decision”, making this video poll not only an exciting interactive feature for fans, but an effective and seamless activation for the RFL’s partner.

The Try or No Try video poll is a perfect activation opportunity for us; the nature of the poll compliments our brand messaging and its really exciting to see such a close call on the first poll plus really encouraging participation numbers from the get‐​go.” — Alex Kenny, Marketing Director, Patient Claim Line

InCrowd are excited about the successful introduction and future of video polls as a key feature of the fan experience, for the RFL audience and across the sports industry.

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